Frequently Asked Questions
What services does TaskOpus offer?
TaskOpus connects you with skilled professionals for a variety of services, including home cleaning, office cleaning, plumbing, moving assistance, lawn maintenance, snow removal, and handyman services.
How do I book a service with TaskOpus?
Booking a service is simple. Visit the TaskOpus website or app, choose the service you need, enter your details, and book directly through the platform. Prices are calculated instantly.
Are the service providers vetted?
Yes, all TaskOpus service providers are thoroughly vetted and trained to ensure high-quality service and customer satisfaction.
How do I Subscribe to TaskOpus' Newsletters and Promotions?
You can subscribe to our newsletters and promotional emails by clicking this link and providing your details. Stay updated with the latest news, offers, and tips from TaskOpus!
Are cleaning products included in the service?
Our service providers bring basic cleaning supplies like wipers and dusters. However, we ask that clients provide larger items, such as vacuums, mops, and ladders if needed.
What should I do if I am not satisfied with the cleaning service?
We strive for customer satisfaction. If you are not happy with a service, contact us within 24 hours, and we will work with you to make it right.
Where is TaskOpus available?
TaskOpus operates a cross the Greater Toronto Area (GTA) and other selected regions in Canada, offering localized services for homes and offices.
How can I book a service?
You can book a service through our TaskOpus app or by visiting our website. Select your service, pick a date and time, and confirm your booking in just a few clicks.
Is there customer support if I have issues?
Yes, our support team is available to assist you. Contact us at +1 855-261-1113 or email [email protected].
Will TaskOpus handyman services help with electrical work?
No, our service providers do not handle electrical work for safety reasons.
What if I need help with a task not listed on your website?
Reach out to us with your specific requirements, and we’ll do our best to accommodate or guide you to a relevant solution.
Does TaskOpus offer moving assistance?
Yes, we provide skilled movers to help with local moves, ensuring your items are handled with care. Our team can help with packing, loading, and unloading as needed.
How are prices determined on TaskOpus?
TaskOpus uses an algorithm-driven pricing system to provide transparent and fair prices based on the type of service and duration required.
What payment methods are accepted?
We accept major credit cards, debit cards, and digital payment options through our app and website. Payments are securely processed at the time of booking.
Are there any hidden fees?
No, we believe in transparency. You’ll see the total cost upfront when booking a service, with no hidden charges.
Is my personal information secure with TaskOpus?
We prioritize your privacy and use industry-standard security practices to keep your information safe. For more details, please review our Privacy Policy.
Can TaskOpus service providers work around my schedule?
We strive to offer flexible scheduling to accommodate your needs. Simply choose your preferred time when booking.
What if something is damaged during the service?
If there’s any damage, report it to us immediately, and we’ll assess and address the issue.
Do I need to be home during the service?
Not necessarily; you can arrange access beforehand if you prefer not to be home.
Will TaskOpus handyman services help with electrical work?
No, our service providers do not handle electrical work for safety reasons.
Does TaskOpus offer moving assistance?
Yes, we provide skilled movers to help with local moves, ensuring your items are handled with care. Our team can help with packing, loading, and unloading as needed.
How are prices determined on TaskOpus?
TaskOpus uses an algorithm-driven pricing system to provide transparent and fair prices based on the type of service and duration required.
Are there any hidden fees?
No, we believe in transparency. You’ll see the total cost upfront when booking a service, with no hidden charges.
Is my personal information secure with TaskOpus?
We prioritize your privacy and use industry-standard security practices to keep your information safe. For more details, please review our Privacy Policy.
Can TaskOpus service providers work around my schedule?
We strive to offer flexible scheduling to accommodate your needs. Simply choose your preferred time when booking.
What if something is damaged during the service?
If there’s any damage, report it to us immediately, and we’ll assess and address the issue.
Do I need to be home during the service?
Not necessarily; you can arrange access beforehand if you prefer not to be home.